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Account and billingiOS & AndroidUpdated 7 August 2026

Delete your account or data

Remove your account and personal content permanently, and what that does and does not cancel.

You can delete your account from inside the app, and it takes effect immediately.

Delete your account

  1. Open Settings in the app.
  2. Scroll to the bottom and choose Delete Account.
  3. Confirm. You may be asked to sign in again first, to prove it is you.

What deletion does

  • Your account is deleted immediately and permanently, and you are signed out of all devices.
  • Your personal data and events are erased. Residual copies in encrypted backups clear automatically within 30 days.
  • This cannot be undone. If you only want a fresh start on one device, sign out instead.

What deletion does not do

It does not cancel a subscription. Subscriptions are managed by Apple, not by your account, so cancel first: iPhone Settings, tap your name, then Subscriptions. See Manage or cancel your subscription.

Deleting data without the app

If you no longer have the app installed, contact us from the email address on the account and ask for deletion. We will verify it is you and confirm when it is done. Full details of what we hold and for how long are in our privacy policy.

Did this not solve it? Contact us and include what you tried. In the app, Settings then Contact Support attaches the details that help us find your account.