Manage or cancel your subscription
Change plan, cancel, restore purchases, and what happens when Premium ends.
Subscriptions are handled by the App Store, so managing one is the same safe flow as any Apple subscription.
See or cancel your plan
- In the app: Settings, then Manage Subscription opens your plan, where you can change or cancel it.
- Or on your iPhone: Settings, tap your name, then Subscriptions, and choose Countdown.
Cancelling stops the next renewal. Premium keeps working until the end of the period you have already paid for, and nothing is deleted when it ends: your events stay exactly as they are, and free features carry on as normal.
Premium says expired but I paid
This has its own step-by-step page, because it is the most common thing people write in about and it is nearly always fixable in two minutes: I paid for Premium but it is not showing.
Lifetime
Lifetime Premium is a one time purchase and never renews or expires. If it is not showing on a new device, Restore Purchases with the same Apple Account brings it back.
Refunds
Purchases are made through Apple, and Apple handles refunds directly at reportaproblem.apple.com. We cannot issue App Store refunds ourselves, though we are happy to help you with the process: contact us.
Did this not solve it? Contact us and include what you tried. In the app, Settings then Contact Support attaches the details that help us find your account.